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Makalah jurnal 36AI chatbots in higher education: Comparing expectations to evidence
Andrew Thoeni, Luke K. Fryer
Computers in Human Behavior Reports
A semester-long randomized field experiment with 454 undergraduates found that access to a course-grounded RAG chatbot did not significantly improve interest, self-efficacy, engagement, or test performance, despite students reporting that they liked the tool.
RAG chatbotrandomized field experimenthigher education
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